Hospice End-of-Day Report

The path to operational progress relies on dialing in the cadence and interpretation of your data while filtering out the noise.

• Digital download
• Hospice End-of-Day Report Description PDF file
• Hospice End-of-Day Report Excel workbook XLSX file

Our Hospice End of Day Report establishes goals, highlights priorities, and creates communication opportunities and accountability. Successful hospices operate with clear, transparent operational metrics and goals. This daily tracker is a dashboard, and the critical point is to bring visibility at the end of the day to what transpired during the day. These numbers and simple calculations are a daily, weekly, and monthly view of your hospice's performance. For example, when a revocation occurs, perhaps a series of questions or inquiries should take place. Should have met or addressed fundamental misunderstandings or concerns, provided inadequate services, or met the patient and family needs? What actions are now needed with this patient and their family? These types of questions should be triggered by seeing data on the daily end-of-day report. Hospice was established so that each patient and their family can experience a good death; when we see deaths at the end of the day, do we ask ourselves if we have completed our mission and celebrate the staff that provided this wholistic experience, or do we like many hospices worry simply about the census goal?

Benefits:

• The spreadsheet template is all set up for daily, weekly, and monthly goal tracking.
• Formulas are set up to track your admission to discharge, level of care percentage rate, and 90-day conversation rate. Note if you want early admissions and to increase your length of stay, you need to touch people earlier, track them, and convert them to the gift of hospice in a 90-day window, not a 30-day window.
• Create daily transparent, balanced goals and metrics, accountability, and responsibility around what we deem essential to the day-to-day hospice operations.

Index:

• Admissions
• Referrals
• Live Discharge
• Revocation
• Deaths
• Conversation Rate
• Patient Turnover Calculation
• Levels of Care